Privacy Policy

1. Introduction

PH Royal Services ("Company," "we," "us," or "our") is a CDL Class A driver recruiting agency located in Hallandale Beach, Florida. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at phroyalservices.com, fill out any of our forms, or communicate with us via phone, email, or SMS text message.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Professional Information: CDL license details, driving history, employment history, certifications, and DOT Medical Card information (for drivers).
• Business Information: Company name, DOT number, MC number, fleet size, and Certificate of Authority (for carriers).
• Communications: Messages, questions, and inquiries you submit through our website forms or send via SMS, email, or phone.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you visit our website.

3. How We Collect Your Information

We collect information in the following ways:

• Directly from you when you fill out an application, inquiry form, or contact form on our website.
• Via SMS/text message when you opt in to receive text communications from us by providing your phone number and submitting a form.
• Via phone or email when you contact us directly.
• Automatically through cookies and similar tracking technologies when you browse our website.

4. SMS / Text Message Communications

How You Opt In to SMS

You provide express written consent to receive SMS text messages from PH Royal Services when you take any of the following actions on our website:

• Submit the "Have Questions?" inquiry form at phroyalservices.com/questions and provide your phone number
• Submit the Driver Application form at phroyalservices.com/apply/driver and provide your phone number
• Submit the Carrier Application form at phroyalservices.com/apply/carrier and provide your phone number

By providing your phone number on any of the above forms, you acknowledge that you have read this Privacy Policy and expressly consent to receive SMS text messages from PH Royal Services. Consent to receive SMS messages is not a condition of receiving our services.

Types of SMS Messages We Send

Once you opt in, PH Royal Services may send you SMS messages related to:

• Responses to your inquiries or questions submitted through our website
• Updates on your driver or carrier application status
• Job opportunity notifications and driver placement updates (for drivers)
• Qualified candidate match notifications (for carriers)
• Appointment and interview scheduling confirmations
• General recruiting and placement communications from PH Royal Services

Message Frequency & Rates

Message frequency varies based on your interaction with our recruiting team. You may receive up to 5 messages per week. Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out (STOP)

You may opt out of SMS communications from PH Royal Services at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive one final confirmation message confirming your opt-out, and no further SMS messages will be sent to your number. You may re-opt in at any time by contacting us directly.

How to Get Help (HELP)

For assistance, reply HELP to any SMS message from us, or contact us directly at [email protected] or (954) 694-6847.

5. How We Use Your Information

We use the information we collect to:

• Match CDL drivers with suitable job opportunities
• Match carriers with qualified driver candidates
• Respond to your inquiries and provide customer support
• Send you relevant recruiting communications via phone, email, or SMS (with your consent)
• Schedule and coordinate interviews and appointments
• Improve our website, services, and user experience
• Comply with applicable laws and regulations
• Protect against fraudulent or unauthorized activity

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With carriers or employers — only after you have been informed and have consented to be presented as a candidate. Your phone number will only be shared as part of a formal introduction arranged by PH Royal Services.
• With drivers — only after a carrier has been matched and an appointment has been scheduled through PH Royal Services.
• With service providers — trusted third-party vendors who assist us in operating our website and business (e.g., SMS delivery platforms), solely to deliver services on our behalf and subject to strict confidentiality obligations. These providers are prohibited from using your data for their own purposes.
• As required by law — when disclosure is required to comply with a legal obligation, court order, or government request.
• To protect rights — when necessary to protect the rights, property, or safety of PH Royal Services, our clients, or the public.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. If you wish to request deletion of your data, please contact us at [email protected].

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

9. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages at any time by replying STOP

To exercise any of these rights, contact us at [email protected].

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our SMS practices, please contact us: